Alex the Turtle By SPI Home SPI HOME

Fast Shipping and Professional Packing

We offer a wide range of shipping options thanks to our long-running partnerships with UPS, FedEx and DHL. Our warehouse personnel is highly-skilled and will wrap your goods in accordance with our exact and precise specifications. Prior to shipping, your goods are thoroughly inspected and securely secured. We deliver to thousands of clients each day across multiple countries. This is a testament to our commitment to be the largest online retailer globally. We have distribution centers and warehouses located in Europe as well as the USA.

Orders that include more than one item are given processing time in accordance with the item.

Before shipping, we will examine the items ordered carefully before shipping. The majority of orders are shipped within 48 hours. The delivery time will be between 3 and 7 working days.

Returns

Stock is dynamic. It's not completely managed by us, since we are involved with multiple organizations, such as the factory and the storage. The actual stock levels can fluctuate at any time. You may not receive your order once it has been placed.

Our policy lasts for 30 days. If you haven't received your product within the 30 days period, we're not able to issue either a return or exchange.

You are able to return an item if it is unused and in the same condition as the day you received it. You must have the item in the original packaging.